Building to the
Highest Standards.
We are honest about where we are and transparent about where we are going. Our ISO 27001:2022 certification is confirmed — and our full compliance roadmap is already in motion.
ISO 27001:2022 — Information Security Management
Advaya Global has achieved ISO 27001:2022 certification — the global gold standard for information security management. This means your data is protected by independently verified, internationally recognised controls. Not a promise. A certification.
Our Path to Full Compliance
ISO 27001:2022 is achieved. Here is what comes next — and when.
How We Protect Your Data
Physical, digital and procedural security layers protecting your data at every level.
VPN & Encrypted Access
All system access is through secured, encrypted VPN connections. No data leaves the controlled environment without authorisation.
24/7 CCTV Monitoring
Full CCTV coverage of all operations areas. Access-controlled entry points with visitor management protocols.
No Personal Device Policy
Personal phones and storage devices are prohibited in all secure operational areas. Agents work on company-controlled, monitored hardware only.
Multi-Layer Firewall
Enterprise-grade firewall architecture with intrusion detection, web filtering and application-level controls.
Biometric Access Controls
Biometric authentication at all entry points to secure operational areas — ensuring only authorised personnel access client data environments.
Signed NDAs — All Staff
Every member of the Advaya Global team signs comprehensive NDAs and data confidentiality agreements before their first day.
How We Handle Your Client Data
Data Processing Agreements
Every client engagement begins with a signed DPA that clearly defines roles, responsibilities and obligations regarding personal and sensitive data — in line with GDPR, PDPA and applicable local laws.
90-Day Exit Policy
We support a structured, transparent 90-day exit policy on all contracts. Data is returned or destroyed per your requirements upon engagement end — no lock-in, no data hostage.
Champion-Challenger Model
New engagements can begin with a controlled pilot — allowing you to measure our performance against your existing operation before full transition.
Incident Response Protocol
Documented security incident response procedures with defined escalation paths, notification timelines and remediation steps — keeping you informed and protected in the unlikely event of a security incident.
Have Specific Compliance Requirements?
Tell us your regulatory environment and we'll confirm our readiness before you commit to anything.
Discuss Your Requirements →At least 5–10% of every client billing funds our NGO work — planting trees and giving street animals shelter, food & medical care.
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