Advaya Assistant
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We are honest about where we are and transparent about where we are going. Our ISO 27001:2022 certification is confirmed — and our full compliance roadmap is already in motion.
Advaya Global has achieved ISO 27001:2022 certification — the global gold standard for information security management. This means your data is protected by independently verified, internationally recognised controls. Not a promise. A certification.
ISO 27001:2022 is achieved. Here is what comes next — and when.
Physical, digital and procedural security layers protecting your data at every level.
All system access is through secured, encrypted VPN connections. No data leaves the controlled environment without authorisation.
Full CCTV coverage of all operations areas. Access-controlled entry points with visitor management protocols.
Personal phones and storage devices are prohibited in all secure operational areas. Agents work on company-controlled, monitored hardware only.
Enterprise-grade firewall architecture with intrusion detection, web filtering and application-level controls.
Biometric authentication at all entry points to secure operational areas — ensuring only authorised personnel access client data environments.
Every member of the Advaya Global team signs comprehensive NDAs and data confidentiality agreements before their first day.
Every client engagement begins with a signed DPA that clearly defines roles, responsibilities and obligations regarding personal and sensitive data — in line with GDPR, PDPA and applicable local laws.
We support a structured, transparent 90-day exit policy on all contracts. Data is returned or destroyed per your requirements upon engagement end — no lock-in, no data hostage.
New engagements can begin with a controlled pilot — allowing you to measure our performance against your existing operation before full transition.
Documented security incident response procedures with defined escalation paths, notification timelines and remediation steps — keeping you informed and protected in the unlikely event of a security incident.
Tell us your regulatory environment and we'll confirm our readiness before you commit to anything.
Discuss Your Requirements →At least 5–10% of every client billing funds our NGO work — planting trees and giving street animals shelter, food & medical care.
See our impact →
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