Join a BPO built differently — under 5% attrition, real training investment, and a culture rooted in genuine care for people. We're hiring across customer support, collections, technical support and back-office roles.
Structured progression from agent to team lead to management — many of our leaders started on the floor.
Ongoing coaching backed by AI-powered QA feedback, not just an annual review.
Every employee has the opportunity to volunteer with Green Warriors NGO — tree planting, community feeding and animal welfare work.
Secure, comfortable delivery centre in Noida with the tools and infrastructure to do your best work.
Led by a founder who worked every layer of BPO operations himself — accessible leadership, not distant management.
Work directly with clients across the US, UK, Canada and Australia — real international experience.
Don't see an exact match? Apply anyway — we're growing across every function below.
Handle inbound and outbound customer interactions across voice, chat and email for our FinTech and eCommerce clients.
Manage 1st and 3rd party collections for US lending clients, with full compliance training provided.
Resolve technical tickets for SaaS and technology clients — troubleshooting, triage and escalation management.
Process high-volume data entry, document verification and MIS reporting for lending and healthcare clients.
Lead a team of 10-15 agents, own quality calibration, and act as the escalation point for day-to-day performance.
Support US and Canada-based founders and small teams with inbox management, scheduling and light admin tasks.
This form doesn't accept file attachments — please also email your resume directly to careers@advayaglobal.com referencing the role.
Thank you for your interest in joining Advaya Global. Our team will review your application and reach out if there's a fit. Don't forget to email your resume to careers@advayaglobal.com.
At least 5–10% of every client billing funds our NGO work — planting trees and giving street animals shelter, food & medical care.
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